Privacy Policy


Starz Enterprise Ltd Privacy Policy

Last updated: 31 March 2026

Welcome to the privacy notice for Starz Enterprise Ltd ("Starz", "Starz Ballet", "we", "us"). We respect your privacy and are committed to protecting your personal data.

This privacy notice explains how we collect and use your personal data when you use our booking system, website, or communicate with us. It also explains your rights and how the law protects you.

  1. Who We Are

Starz Enterprise Ltd is the data controller responsible for your personal data.

Registered office: Kintyre House, 70 High Street, Fareham, PO16 7BB

Company Number: 11034020

If you have any questions about this privacy policy or how we use your data, please contact:

Data Privacy Manager: Cheryl Dodd

Email: cheryl@starzballet.com

Phone: 0333 1234 140

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), although we would always welcome the opportunity to resolve your concerns first.

  1. What Data We Collect

We may collect and process the following types of personal data:

Identity Data

Parent or guardian name, child’s name, date of birth

Contact Data

Address, email address, phone number

Financial Data

Payment details are processed securely by Stripe. We do not store full card details.

Transaction Data

Records of bookings, subscriptions, and payments

Technical Data

IP address, browser type, cookies, login data

Profile Data

Account details, preferences, feedback, survey responses

Marketing and Communications Data

Your preferences for receiving updates and marketing

Media

Photos or videos taken during classes, events, or performances, only where consent has been given

We do not intentionally collect special category data such as health or ethnicity information via our booking system.

  1. How We Collect Data

We collect personal data in the following ways:

When you register or make a booking via Class4Kids

When you contact us by email, phone, social media, or website forms

When you join our mailing list

When you interact with our website using cookies

From trusted third parties such as payment providers

  1. How We Use Your Data

We will only use your personal data where the law allows us to do so. This includes:

Registering your child and managing class bookings

Processing payments and issuing refunds

Communicating important information such as class changes or updates

Sending marketing communications where you have opted in

Using images or videos for promotional purposes where consent has been given

You can update your preferences or withdraw consent at any time.

  1. Sharing Your Data

We may share your data with trusted third parties where necessary to deliver our services, including:

Class4Kids as our booking system

Stripe as our payment processor

Email and communication platforms such as MailerLite or LeadConnector

IT and website service providers

We do not sell your data or share it for unrelated marketing purposes.

  1. Cookies

We use cookies to improve your experience and understand how our website is used. You can manage or disable cookies through your browser settings.

  1. Data Security

We have appropriate security measures in place to protect your personal data and prevent unauthorised access, loss, or misuse.

Access to your data is limited to those who need it for legitimate business purposes.

  1. Data Retention

We retain your personal data only for as long as necessary to provide our services and meet legal, tax, and regulatory requirements.

Typically, we retain data for up to 6 years after your last interaction with Starz.

  1. Your Legal Rights

Under UK data protection law, you have the right to:

Request access to your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

Withdraw consent at any time for marketing or images

Request transfer of your data

To exercise any of these rights, please contact us using the details above.

We may update this privacy policy from time to time. The latest version will always be available via our website or booking system.